Effective Date: July 30, 2026
Welcome to Selah Cleaning. These Terms & Conditions ("Terms") govern your use of our website and the cleaning services provided by Selah Cleaning. By accessing our website or scheduling services with us, you agree to these Terms.
If you do not agree with these Terms, please do not use our website or services.
Services
Selah Cleaning provides residential and commercial cleaning services based on availability and service areas.
Service availability, pricing, and scheduling are subject to change without notice.
Submitting a quote request through our website does not guarantee service or create a contractual agreement until your appointment has been confirmed by Selah Cleaning.
Estimates & Pricing
Quotes provided through our website, by phone, or by email are estimates based on the information provided by the customer.
Final pricing may change if:
The property's condition differs significantly from the information provided.
Additional services are requested.
The size of the property differs from the original estimate.
Additional time or labor is required to complete the service.
Customers will always be informed of any pricing changes before additional work is performed.
Scheduling & Appointments
Appointments are subject to availability.
We ask that customers provide accurate contact information and notify us promptly if any scheduling changes are needed.
Selah Cleaning reserves the right to reschedule appointments due to severe weather, emergencies, unsafe working conditions, or circumstances beyond our control.
Access to the Property
Customers are responsible for providing safe and timely access to the property.
If our team is unable to enter the property at the scheduled appointment time, a lockout or cancellation fee may apply.
Cancellations & Rescheduling
We kindly request at least 24 hours' notice for cancellations or appointment changes.
Appointments canceled with less than 24 hours' notice may be subject to a cancellation fee.
Failure to provide access to the property at the scheduled appointment time may also result in a service charge.
Payment
Payment is due upon completion of services unless otherwise agreed in writing.
We may accept payment through various methods, including:
Credit or debit cards
ACH transfers
Stripe
Venmo
Other approved payment methods
Returned payments or failed transactions may be subject to additional fees.
Satisfaction Guarantee
Customer satisfaction is important to us.
If you are not satisfied with any portion of your cleaning service, please notify us within 24 hours of your appointment.
We will make reasonable efforts to address any areas that were missed or did not meet our quality standards.
This guarantee does not apply to issues resulting from normal wear, permanent stains, pre-existing damage, or conditions beyond our control.
Customer Responsibilities
To help us provide the best service possible, customers agree to:
Provide accurate information when requesting services.
Ensure the property is reasonably accessible.
Secure pets when necessary.
Notify us of any hazards or special circumstances before service begins.
Inform us of any fragile, valuable, or irreplaceable items that require special attention.
Limitation of Liability
While Selah Cleaning takes great care when providing services, we are not responsible for:
Pre-existing damage
Normal wear and tear
Damage resulting from improper installation or maintenance of household items
Items not disclosed as fragile or valuable
Damage caused by unsafe conditions within the property
Losses resulting from events beyond our reasonable control
Our total liability shall not exceed the amount paid for the specific cleaning service giving rise to the claim, except where prohibited by law.
Website Use
You agree not to:
Use this website for unlawful purposes.
Attempt to interfere with the operation or security of the website.
Copy, reproduce, or distribute website content without written permission.
Submit false or misleading information through our forms.
Intellectual Property
All content on this website, including text, graphics, logos, photographs, branding, designs, and other materials, is the property of Selah Cleaning unless otherwise stated.
No content may be copied, reproduced, modified, or distributed without prior written consent.
Third-Party Services
Our website may integrate with trusted third-party providers, including services such as:
Stripe
Meta (Facebook & Instagram)
GoHighLevel (GHL)
Google Analytics
These services operate under their own terms and privacy policies. Selah Cleaning is not responsible for the practices or content of third-party platforms.
SMS & Email Communications
By providing your contact information, you consent to receive communications related to your requested services, including:
Appointment confirmations
Appointment reminders
Scheduling updates
Service-related notifications
Customer support communications
If you separately opt in to receive promotional communications, you may unsubscribe at any time.
Message and data rates may apply.
Force Majeure
Selah Cleaning shall not be held responsible for delays or failure to perform services due to events beyond our reasonable control, including but not limited to severe weather, natural disasters, government actions, labor disruptions, power outages, or other unforeseen circumstances.
Changes to These Terms
Selah Cleaning reserves the right to modify these Terms & Conditions at any time.
Updated versions will be posted on this page with a revised Effective Date.
Continued use of our website or services after changes have been posted constitutes acceptance of the revised Terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Selah Cleaning
Email: [email protected]
Phone: (239) 537-1997
Website: www.selahcleaning.com