Effective Date: July 30, 2026
At Selah Cleaning, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request a quote, schedule services, or otherwise interact with our business.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
When you contact us, request a quote, book a cleaning service, or complete a form on our website, we may collect information such as:
Full name
Email address
Phone number
Property address
Billing information (if applicable)
Details about the cleaning services you request
Any additional information you voluntarily provide
Providing this information is voluntary, but it may be necessary for us to provide our services.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referral source
General location information based on your IP address
This information helps us improve our website, understand visitor behavior, and provide a better user experience.
How We Use Your Information
We may use your information to:
Provide estimates and cleaning services
Schedule and manage appointments
Communicate regarding your services
Process payments
Respond to inquiries
Improve our website and customer experience
Send appointment confirmations and reminders
Request customer reviews and feedback
Provide customer support
Detect fraud and maintain security
Comply with legal obligations
Customer Communication
Selah Cleaning may contact you by email, phone call, or text message regarding:
Quotes
Appointment confirmations
Appointment reminders
Schedule changes
Service updates
Follow-up communications
Customer support
Requests for reviews after completed services
If you choose to receive promotional communications, we may occasionally send information about special offers or company updates. You may opt out of marketing communications at any time.
Message and data rates may apply depending on your mobile carrier.
You may opt out of text messaging by replying STOP.
Payments
Payments may be securely processed through trusted third-party payment processors, including Stripe.
Selah Cleaning does not store complete credit card numbers or payment credentials on our own servers.
Scheduling & Customer Management
To provide efficient customer service, we use trusted business management platforms, including GoHighLevel (GHL), for services such as:
Quote requests
Appointment scheduling
Customer communication
Automated reminders
Follow-up messages
Customer relationship management (CRM)
Information submitted through our website may be securely stored and processed through these systems solely for the purpose of operating our business and serving our customers.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
These technologies help us:
Remember user preferences
Analyze website traffic
Measure website performance
Improve our services
Evaluate advertising effectiveness
We may also use tools such as:
Google Analytics
Google Ads Conversion Tracking
Meta Pixel (Facebook Pixel)
These services help us understand how visitors interact with our website and measure the effectiveness of our advertising campaigns.
You may disable cookies through your browser settings; however, certain features of our website may not function properly.
Sharing Your Information
We respect your privacy.
We do not sell your personal information.
We may share your information only when necessary with trusted service providers that help us operate our business, including providers that assist with:
Payment processing
Scheduling
Website hosting
Customer communications
Marketing
Analytics
Advertising
We may also disclose information when required by law or when necessary to protect our legal rights or the safety of our customers or business.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce our agreements
When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
Your Privacy Rights
Depending on where you reside, you may have rights regarding your personal information, including the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Request a copy of your personal data
Opt out of certain marketing communications
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are intended for adults.
We do not knowingly collect personal information from children under the age of 13.
Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices or content of those external websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.
Any updates will be posted on this page with a revised Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Selah Cleaning
Email: [email protected]
Phone: (239) 537-1997
Website: www.selahcleaning.com